Raching MON2800 Climate Control Humidor Cabinet with Ammonia Removal

best humidor ever works perfetly and humidity and temperature is very accurate.

Any potential person even considering purchasing a Raching humidor...or for that matter, I HIGHLY recommend you stay far away from this company. Purchased a Raching MON2800 Climate Control Humidor Cabinet with Ammonia Removal at a cost of $3,000. From day 1 it did not oprate as it should. Only the lights and digital screen showed any signs of life.....The climate and humidty control system never ever worked. Reached out, they had me do all these diagnostics to see if a code would tell the issue...nothing. Then they have me disassemble the humidity mechanical, this took a few hours to disassemble and re-assemble. Still no signs of what the problems are. Then told to get a service tech out to repair. They said they would reimburse the expense to repair. Funny thing is in 2 states, NJ and NY over a 2 year period.....NO SERVICE TECH OR COMPANY WILL EVEN ATTEMPT TO REPAIR THESE OR EVEN TAKE A LOOK AT!!!!!!! Amazing. The unit is a "Lemon". Company offers zero replacement or support. Plus every single cedar drawer is so out of square it must of been manufactured and assembled by a 3 year old....STAY FAR AWAY FROM THESE UNITS AND PEOPLE. The ABSOLUTE WORST PURCHASE EXPERIENCE IN MY 60 YEARS OF LIFE.......

Bought this two months ago and it has worked perfectly! Temp might vary a degree either way and humidity goes up and down up to two degrees but always comes back to its setting. I've been into cigars for the last 25 years and really into them for the last 10. I've got a variety of smaller humidors and two Daniel Marshall's that I really like. After using every humidification system you can think of I finally decided to get a standing model that does it all for you. With this Raching humidor you just add distilled water when the light goes on and it beeps. Light will go on again when it's full so no guesswork. It maintains the temp and humidity and has a cool dehumidification drawer so you can put your sticks you will smoke that day in there and they'll be perfect when you're ready.
The unit is very cool and looks great in my office! Everyone comments when they come over. Only downside is I want to fill it up so I've been spending way more than I wanted to add the best stogies. Oh yeah, it's also really nice to be able to keep your smokes in the original boxes for storage. Sometimes that presentation is better than looking at the individual cigars! Really great humidor!

After watching many videos and purchasing two of the new air models I decided to purchase the Raching mon2800A and return the two new air models. It was packaged extremely well and was delivered without any issues.filled with water and was at temp and humidity in 24 hrs.

I loaded my unit and installed a SensorPush G1 WiFi Gateway and two sensor push sensors after programming both sensors to ensure accurate readings

After one year of use here’s my opinion

Instructions could be better with just more programming abilities with what the unit is capable of.

Unit runs great! There is a 1.5% variable between the top and the bottom not a big issue for me. Monitored by sensor push units. The Raching does read two 2% difference on the humidity there is one video on YouTube showing how to change but doesn't work for the mon2800a. Not an issue for me with the sensor push unit.

Water lasted roughly 3ish months until unit will start beeping to let you know it’s time to fill. Oddly the unit is half full still but after filling unit stops beeping. Have filled two times in one year.

After almost one year the unit was acting funny flashing an 5E code and humidity started to ramp up along with the heat. Being that I have my unit full I began to panic. After watching tons of videos and finding many ways to contact Raching I tried to contact them 4 different ways the best way is through what’s app they get back with you within 12 or so hours. They diagnosed my issues and determined it was a pump. They offered to send me one for free immediately and I opted to purchase two more for a spare.They only cost $32. Each And reading many posts pump is usually the fail point. Pumps came in within 4 days. Sent video of repair via what’s app.

If this happens to you I unplugged the unit and watched the humidity and when it started to go down within a day I plugged it back in and continued to do this until parts came in.

I open-end unit and followed instructions and had my unit running within a hour unit was back at temp and humidity within 24 hrs.

My honest opinion is this unit as awesome holds my cigars and the preferred temps and humidity customer service is great and parts do come quickly. I do wish that there is better direction on how to program to fix the 2% difference on the humidification but that’s the worst I can say, and with my experience of the great and fast communication and ability to purchase extra parts just in case was great! Things are always going to break and the ability to get the parts and support was greatly appreciated. I hope to enjoy my unit for a very long time. I did purchase the extended warranty as well just in case as a backup they didn’t come threw for the first time and told me to reach out to customer service for the parts under warranty but hopefully they will come threw after warranty expires. If not I will be reaching out again via what’s app to get parts needed.

I hope this helps with making your decision on this purchase!!!

Very good presentation and packaging, excellent communication with the seller, good performance, I really liked the quality