Customer Reviews
Spend your money elsewhere they have 0 customer service and blame you for a faulty humidifier “they told me to clean the filter and put it back in LOL”i am using distilled water with my settings at 70/70 the water filter needs to be replaced every month because it keeps catching mold. I have cleaned the inside of the tray with alcohol and replaced it with new filter new water and i still have the same issue keep in mind its $100+ for a filter (picture uploaded is 3 weeks with a new filter)
This is the best Humidor I have ever owned.
Order went smooth, and was able to track my humidor the whole way. FedEx dropped it off and the humidor was well packed and undamaged. When I unboxed the Raching ma50 it was beautiful and the Spanish cedar smelled amazing. I let it sit for a day before plugging it in. After that began to season the humidor ny running it for around 5 days. The temperature held perfect as well as the humidity which had 1-2 percent variance as it kicked on and off. Now here was the issue, the humidor kicked on ever few minutes and the compressor was quite loud as it ran and as it stopped made a squealing sound that i just couldn't get past. Also I did not realize the interior fans tan continously, might not be the best for loose cigars but I could have lived with that and stored boxes. The led light was beautiful but only comes on by opening the door and pushing the button, then it goes out after 20 minutes. Wayfair handled my routine with ease as I kept all the original packaging. I don't really blame Raching either, just likely a faulty compressor.
Really nice humidor , no issues , so far so good
High quality humidor. Works like a dream! A perfect purchase for a serious cigar collector!